7u777bet Privacy Policy
This policy ensures complete transparency about how your personal information is collected, used, and kept secure.
Welcome to 7u777bet. This Privacy Policy ("Policy") explains how 7u777bet ("we", "us", "platform") collects, uses, stores, and protects your ("user") personal information. By using our services, you are considered to have accepted the terms of this Policy. Please read this Policy carefully.
This Policy should be read together with the Terms and Conditions and Responsible Gaming policy. For any questions, please contact our support team.
1 Information We Collect
7u777bet collects several types of information from you, categorized as follows:
1.1 Registration and Identity Information
Information you provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Residential address
- Username and password (stored in encrypted form)
1.2 Financial Information
Information collected during deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where applicable)
- Transaction history and amounts
1.3 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device information
- Browser type and operating system
- Time, date, and duration of site visits
- Information about which pages were viewed and which games were played
- Cookie and similar tracking technology data
We never collect unnecessary personal information. Only the information needed to provide our services and meet legal obligations is collected.
2 Purpose of Using Information
We use the collected information for the following purposes:
2.1 Account Management
Information is required to create, verify, and manage your 7u777bet account. Identity verification ensures that only legitimate users can access the service and that those under 21 years of age cannot access the platform.
2.2 Processing Financial Transactions
Financial information is required to safely process deposits (minimum ৳100) and withdrawals (minimum ৳800). This prevents fraudulent transactions and ensures fast payments within 15 minutes to 2 hours.
2.3 Customer Support
Your information is used to resolve your issues quickly and to provide 24/7 live chat support in Bengali.
2.4 Security and Fraud Prevention
Information is analyzed to prevent unauthorized access to accounts, money laundering, and other fraudulent activities.
2.5 Legal Compliance
Retaining certain information is mandatory in order to comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
2.6 Service Improvement and Personalization
By analyzing your preferences and playing patterns, we provide more relevant game recommendations, bonus offers, and an improved user experience.
3 Data Privacy and Security
7u777bet places the highest priority on the security of your information. We use the following technologies and methods:
3.1 Encryption Technology
All data transmissions are protected by SSL (Secure Sockets Layer) encryption. This means that all information exchanged between your browser and our servers cannot be viewed by third parties.
3.2 Password Protection
Your password is never stored in plain text. It is kept in encrypted form using industry-standard hashing algorithms, so no staff member or third party can read it.
3.3 Access Control
Only authorized personnel can access your personal information, and only when necessary. All access is logged and regularly audited.
3.4 Data Storage
Your information is stored on secure servers with firewalls, antivirus software, and intrusion detection systems always active.
Our security measures are regularly reviewed and updated. If any security issue is identified, we will notify users immediately.
4 Sharing Information with Third Parties
We do not sell, rent, or commercially distribute your personal information. However, certain information may be shared in the following circumstances:
4.1 Payment Processors
Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay. These partners also follow strict privacy policies.
4.2 Legal Requirements
Information may be shared with authorities if required to comply with a court order, government directive, or applicable law.
4.3 Fraud Prevention
Information may be shared with the relevant authorities to assist in the investigation of serious fraud or criminal activity.
4.4 Technology Service Providers
Trusted technology partners providing hosting, analytics, and cybersecurity services may have limited access to information. These partners are contractually bound to keep information confidential.
Before sharing information with third parties, we ensure they follow an equivalent standard of privacy and security.
5 Cookie Policy
Our website uses cookies and similar technologies to improve your experience.
5.1 What Are Cookies?
Cookies are small text files stored on your device. They remember your preferences and maintain login sessions.
5.2 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Remember your language preferences and settings.
- Analytics Cookies: Help analyze site traffic and user behavior.
5.3 Cookie Control
You can block or delete cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.
6 Data Retention Period
We retain your information only for as long as necessary. The retention period is determined on the following basis:
6.1 Active Accounts
All necessary information will be retained while your account is active. Transaction records are legally required to be retained for a minimum of 5 years in accordance with financial regulations.
6.2 Account Closure
After an account is closed or deleted, information required to meet legal obligations will be retained for a specified period. Unnecessary personal information will be securely deleted.
6.3 Data Deletion Requests
If you wish to have your information deleted beyond legal obligations, please contact our support team. We will take appropriate action after verification.
7 Your Rights
As a user of 7u777bet, you have the following rights regarding your information:
7.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide the information after verification.
7.2 Right to Correct Information
If your personal information is incorrect or incomplete, you may request a correction. There is also an option to update certain information directly in your account settings.
7.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information, subject to legal retention obligations.
7.4 Right to Object to Processing
You may object to the use of your information for marketing purposes. We will honor this request and stop marketing communications.
7.5 Right to Data Portability
You may request certain information related to you in a convenient format.
To exercise these rights, contact our support team via live chat or email.
8 Identity Verification and Age Restrictions
An important part of 7u777bet's privacy policy is ensuring responsible gaming.
8.1 Age Verification
Our platform is for users aged 21 and above only. We verify age using the date of birth and identity document information collected during registration. Blocking access for minors is our primary responsibility.
8.2 KYC (Know Your Customer) Process
For large transactions or withdrawals, we may request additional identity documents. This is to prevent money laundering and to protect the security of your account.
8.3 Self-Exclusion Information
If you choose self-exclusion, the information necessary to keep this decision in effect will be retained. For more information, please visit our Responsible Gaming page.
9 Policy Changes and Updates
7u777bet may update this Privacy Policy from time to time due to service improvements, legal changes, or security enhancements.
9.1 Notification of Changes
For significant changes, we will notify you by email or with a notice when you access the platform. For minor changes, the updated date will be shown at the top of the page.
9.2 Continued Use
Continued use of the platform after a policy update will be considered acceptance of the new policy. If you do not agree to the changes, you may request to close your account.
9.3 Previous Versions
If you wish to view a previous version, please contact our support team and we will be able to provide it.
10 Related Policies and Further Information
This Privacy Policy is part of the broader rules of 7u777bet. The following pages are recommended reading for complete information:
- Terms and Conditions — Complete terms for using the service
- Responsible Gaming — Help with building healthy gaming habits
- About Us — Learn more about 7u777bet
- FAQ — Common questions and answers
Privacy questions?
For any questions about our privacy policy, how we use your information, or your rights, contact our 24/7 support team.